#1
|
|||
|
|||
Paradise Support Praise
Maybe my expectations are too low, but I was pleasantly surprised with the quick response and kind gesture of Paradise. I should say that UB has generally been good to me on the few occasions that I have emailed support - before the surge in traffic six months or so ago. Anyways, kudos to Paradise.
------------ Dear Paradise Poker Support, I made my first deposit with Paradise a few moments ago after registering through bonuswhores.com. My understanding was that there was a 25% bonus for new players up to $50 (which I have been credited for). On the deposit page it also states that there is a 10% bonus for Neteller deposits on Sundays (in February which I read about on the 2 plus 2 forums). I had always considered about playing at Paradise and these bonuses made it very attractive. Anyhow, instead of depositing $200 for the iniitial deposit, and then $400 to be eligible for the 10% Sunday bonus, I just decided to make one deposit for $500 - under the impression that I would be eligible for both bonuses as per the deposit page. However, I was only credited with the initial player bonus. And so, I am writing to ask that I also get credited with the 10% bonus if that is possible. Thank you in advance for your consideration. Sincerely, Paul ---------- And the response, 5 minutes later: Hello, Thanks for your email. We have credited you an additional $50 to your pending credit at this time. Please let us know if we can be of any further assistance. Best Regards, Andy, Paradise Poker Support |
|
|