MAJOR Partypoker & Skins (TAF) Issue

[Adde]

Well, the good news is that MP finally accepted my cashout. The bad news is that all my Party/Skins accounts have been closed. A guy from the Party "Investigations Division" called me up, and he had some concerns with me transfering money to 12 Party accounts, and also referring 12 people to MP.

Here are his major concerns:

(1) How do I know all these 12 players that I transfered the kickback to at Party? Do I have their names? I told him as it is, that I've made those friends at Internet forums.

(2) He didn't like that all people I had referred to MP also had an account at the other skins, and one of them had opened all four accounts (Party/Empire/Intertops/MP) on the same day.

(3) He didn't like that the same player X had been refeered to MP by a swedish player (me), to Empire by an australian player, to Intertops by an american player, etc.

(4) He asked me if I knew that these pokerrooms are all the same? I told him that they to me seemed to share the same "poker motor", but the interface, website, and multi tourneys are not the same, so the can't actually be the same.

(Also, he couldn't understand why on earth I did kickback those $50, "why do you refer them if you don't gonna keep the money?".)

He should talk this over with his manager, and check all those 48 (12x4) accounts in the next24-48 hours before he could help me anymore. I am not sure that I could convince him that nothing illegal was going on, since neither the Party representative nor I seem to have english as our first language. If they contact you english native speaking players in this matter, please do better than me.

So, is this the end to bonus whoring at Party/Skins?

I just hope that things works out so I don't loose my (substantial) money deposited at Party/Skins, and that I can continue to play at Party.

And not to mention, it's been a sad, sad day here in Sweden... [img]/images/graemlins/frown.gif[/img]

adde

[Inthacup]

adde,

I got a phone call from them as well earlier today. The customer service rep was very aggressive when I first talked to him. As the conversation went on, he backed off a little but the whole experience was very aggravating.

He made such a big deal that you're from Sweden and I'm from the US. I was like "It's the INTERNET". After asking me 20 questions, he eventually told me that there was nothing wrong with what we did. I hope this helps you get your accounts reopened. Let me know if there is anything else I can do.


Cup

[bull7]

I haven't received a call yet although I was one of adde1971's twelve referrals. Since I have a dial up connection and I'm online all the time, I might be hard to reach.

Some of this suspicion may stem from the fact adde is from Sweeden. From what I have read, players in Sweeden, Denmark, and a few other places are notorious for "abusing" bonus offers from internet gaming sites. Still, if the players have met the terms of the bonus requirements any site should have no basis to question or hassle the players, and especially witholding cash out requests. It should be relatively easy to determine this is not fraud, i.e. not multiple accounts created by the same individual. Please keep us posted as to the communications you receive as well as the overall progress of this situation.

Any site which closes your accounts and freezes your cash outs (i.e. denying your money to you), might also do the same to me or any other player. To do so on the basis of such "minor" questions, may cause me to take my business elsewhere. On this forums I am often sympathetic to the problems encountered by site management. Still, evry site at all times should be fair and professional in all dealings with players, and take whatever investigative steps needed to address a problem. Hopefully sites will do so prior to freezing accounts and payouts in the absence of compelling reasons for such drastic actions.

[Adde]

Thanks, Cup.

It was the same situation for me, he was very aggresive. Normally I can cope with that, but beeing a bit nervous with quite much on stakes here, I felt the communication failed between me speaking swedish english, and him talking french english (I think).

I'm happy to hear that you could convince him that there was nothing wrong with what we do. This should therefor be solved soon, I think.

Andreas

[Adde]

Bull,

I have never heard anything about players from the nordic countries (Sweden, Denmark, etc) beeing known for bonus abuse, at least for so long I have been in the online poker business (about one year). Where do these rumours come from?

When you say you were "one of adde1971's twelve referrals", I can't help but thinking of the famous movie from the sixties with Lee Marwin, Charles Bronson, Telly Savalas and more, "Operation Dirty Dozen". [img]/images/graemlins/wink.gif[/img]

I'll keep the forum updated...

Andreas

[Copernicus]

The bonus offers of several casino sites (same engine) have more restrictive requirements for residents of some countries because of abuse (eg they do not count action in blackjack and other edge games). I know Israel was one, and I believe Denmark another, but it could have been a different Scandie. RiverBelle Casino is one of them, and the more recent was Lucky Nugget or something like that.

[Cubswin]

Adde-

I am part of the dirty dozen and have yet to hear from support. I have not attempted to cash out from multipoker so maybe that is why i have not gotten any heat put on me... but rest assured i will give them a piece of my mind when and if i do talk to them. As far as the TAF kickback that was suppose to come my way it is really not that important. You have gone through enough troubles already and i just hope that this thing gets cleared up for ya. Hope to see you at the tables again soon... just not my table ;-)

regards,
cubswin

[RiverMel]

Lucky Nugget? When are casinos going to realize that the term "nugget" combined with pretty much any adjective is just going to make most people laugh.

[Adde]

[ QUOTE ]
Hope to see you at the tables again soon... just not my table ;-)

[/ QUOTE ]

Cubs, I promise not to search you up at the tables [img]/images/graemlins/wink.gif[/img], which by the way is quite haaaard to do with the Party software. Thanks for the support!

[bull7]

[ QUOTE ]
I have never heard anything about players from the nordic countries (Sweden, Denmark, etc) beeing known for bonus abuse, at least for so long I have been in the online poker business (about one year). Where do these rumours come from?

[/ QUOTE ]


I have this impression from reading the terms and conditions of a number of online casinos over the last couple years. Residents of some countries are either prohibited from playing, or must meet a more strict playing requirement prior to cash out. I am unable to tell you exactly which casinos do this, because I'll looked at some many during this time. Still this fact sticks out in my mind because it was so unusual.

You might check the following casinos: William Hill, Golden Riveria, Pyramid Casino, Lucky Nugget, Orbital Casino, Blackjack Ballroom, Prestige Casino, English Harbour Casino, Silver Dollar, MiniVegas, FloridaClub, Caribbean Gold Casino, King Solomons. Carsaands, Oriential Casino, Video Poker Classic, Giesha Lounge, or Quick Silver Casino. According to my list this is just a few that I have played, and I'm sure several make the distinction I have mentioned if you'll check their terms & conditions. I'm sorry I can't remember the specific casinos which do this, but as you can tell, I have visitied many. At one time I was an on-line casino bonus whore. [img]/images/graemlins/laugh.gif[/img]