Get your act together ThePokerClub.com!!!

tdiddy · #1 04-24-2003, 04:26 AM

Are these A-holes answering any e-mails for you guys?

Currently the only way to cash out is e-mail support@thepokerclub.com and they apparently are too busy to be concerned with their customers. They are quickly becoming my vote for worst customer service.

cmwings · #2 04-24-2003, 08:42 AM

tdiddy, clink my name-link and read my posts.

Ye shall know the Truth and the TRUTH shall set you free.

mrducks/cmwings

David · #3 04-24-2003, 10:45 AM

hmmmmmm, I've run the $50 they gave me for downloading the software up substantially. Wonder what's next, was thinking about cashing some out.

tdiddy · #4 04-24-2003, 04:25 PM

My first e-mail to them went unanswered for 48 hours. Then I simultaneously sent this post to 2+2 and an e-mail to them with subject "ANSWER THIS EMAIL!!!"

I am happy to say that my funds arrived in my neteller account within 12 hours of making this post.

mayslad · #5 04-24-2003, 06:09 PM

well David, get it before it's gone but you may have to apply some pressure to get your funds, it appears to be the trend.

ML

David · #6 04-28-2003, 12:22 PM

My fingers are crossed! I requested a cashout through neteller last night. Nice run on their $50 (if they send the money). Results to follow.

David · #7 04-28-2003, 02:10 PM

jek187 · #8 04-28-2003, 03:54 PM

I just requested my cashout this morning and received it a few hours later. So far, so good, at TPC.com

Grivan · #9 04-28-2003, 06:46 PM

As far as I can tell the person in charge of cash outs at the poker club doesnt work on weekends. Which seems to be the case here. You requested a cashout over the weekend and it went through Monday morning, and everyone else who requested on Monday got it pretty fast.