William Hill account suspended before I even get to play

[thesharpie]

I just signed up for an account at Willaim Hill and deposited a couple hundred. Everytime I try to sit down at a table it tells me my account has been suspended. I've never played at any of the other cryptos or even visited the will hill site before, I don't get it.

Yes, I contacted customer support but I'm not sure how long it takes for them to reply, I've known a certain poker room take a week before replying (Pacific), so just in case william never replies, if anyone else has had this problem please let me know.

Also can I just withdraw my funds right away or should I wait for them to clear it up?