Eurobet Bonus Issues

[Ian M.]

I deposited $200 for the Eurobet 25% up to $50 bonus, and the money is in my account but when I go to my "bonus statement" it doesn't have a pending bonus there. I used the bonus code "LOY25". I emailed support and they gave me this recycled reply that I had to play 250 raked hands and then I will get the bonus money. They didn't appear to even understand my email. Has anyone had trouble with this bonus code at Eurobet?

Ian

[rt1]

play 250 rake hands and then complain you god damn bonus whore

ps: it will show up then