Empire's Royal Flush Club not honoring bonus

[Petomane]

A few weeks ago I was made a member of Empire's Royal Flush Club. I received a watch from Empire & a card with a bonus code entitling me to 10% up to a $100 on the first deposit of every month.
Last month I tried the bonus code. It didn't work, but after e-mailing & posting here, they credited my account with a $100 - no explanation.
This month same thing - I tried the bonus code & it's not working. It's been 24 hours & no answer to my e-mails.
And I'm supposed to be getting extra points - I've been playing on Empire for 18 months and, quite frankly, I see no extra surge in points. Maybe I am getting a few extra points, but nothing significant.
This whole VIP/Royal Flush Club is a fiasco. I think it best to cash in your points before they stop honoring those too.

[Thythe]

jeez, you only give them 24 hours for an e-mail response?

[pshreck]

Petomane, funny you bring this up. I went from playing about 50sngs a week on empire, to 250 sngs a week (I made poker my full time job). My VIP points have shown no significant increase in the weeks since I have moved up, seems like some fuzzy math on their part.