UB SnG bonus update

[tdiddy]

just got this email from UB for those of you who are wondering where your bonus dollars are. i was hoping to start working some of these off before august 8th [img]/images/graemlins/frown.gif[/img]

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Dear XXXXXXXX,

You may have noticed that we have had server issues during the past week. We have been working non-stop to verify all transactions for our players and are conducting final audits to ensure that every account has been credited as
appropriate. If you are still experiencing problems with your account, please let our member services department know at memberservices@ultimatebet.com so we may assist you as quickly as possible.

As part of these server issues, we have seen a series of errors calculating Bonus Dollars owed from our SitNGo promotion. Due to this, all payments for this promotion will be held until the end of the month. Calculations will be made and payments will be credited to player accounts by August 8th.

We greatly apologize for the inconvenience and thank you for your patience.

Sebastian
Customer Service


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