#11
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Re: Problem on PokerRoom.com -
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As I went to type it in [/ QUOTE ] Some sites have hot keys. Maybe 1, 2, or 5 is the hot key for fold. |
#12
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Re: Problem on PokerRoom.com -
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Some sites have hot keys. Maybe 1, 2, or 5 is the hot key for fold. [/ QUOTE ] Great point. Any chance you hit F1 instead of 1? I think that is the default option at PokerRoom. You should turn that off. |
#13
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Re: Problem on PokerRoom.com -
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[ QUOTE ] Some sites have hot keys. Maybe 1, 2, or 5 is the hot key for fold. [/ QUOTE ] Great point. Any chance you hit F1 instead of 1? I think that is the default option at PokerRoom. You should turn that off. [/ QUOTE ] I love hot keys, they boost my errors due to misclicks/100 hands. Without hotkeys poker would be easy. |
#14
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RESOLUTION
So I just got off the phone with the Pokerroom support people. After some time he finds the hand in question.
Basically what he told me was that my computer/connection was "running behind" the actual game. So as I was seeing the flop, the game was actually on the turn, as I saw the turn, the game was on the river (I don't understand exactly how this is possible as I need to act on each street before the game can progress - this is just what he said). He said my connection was slow and that I had received a couple of warnings during the hand telling me this (possible, but I don't remember seeing them). He then said by the time the river card fell (from my perspective) that the hand was basically over (from the server's perspective) and that my computer/connection was playing catch up. He said I should make sure to empty out the Temporary Internet Files before I play because that can cause the game to run slow/behind the server. And that was it - as far as compensation, I'm SOL. |
#15
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Re: RESOLUTION
Yup, that's what happens to me often. So you don't get the warning noise or anything either. As for the warning of slow connection - that doesn't seem to pop to the front so I don't see that until I close other windows. And there's nothing to do about it at that point anyway. This doesn't happen everytime I play at PokerRoom, and most of the time the hand is trash anyway, but I probably average 1BB wasted per session there.
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#16
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Re: RESOLUTION
when will people ever learn not to play on PR or pacific?
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