#1
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Account Frozen...No Response
I deposited 7500 at a pokerroom skin Betsson. I tried to log in and it says that my account has been frozen and to contact customer support. I emailed them and they haven't responded within about 48 hours. Should I be a little worried?
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#2
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Re: Account Frozen...No Response
I would be calling them if they had $7500 of mine locked up.
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#3
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Re: Account Frozen...No Response
Id be calling and sending emails about every hour untill someone responded. Yea i believe id be a little concerned.
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#4
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Re: Account Frozen...No Response
Just write that $7500 off as a bad beat and try again tomorrow at the same room. I'm pretty sure you'll get most of your 2nd $7500!!! [img]/images/graemlins/smile.gif[/img]
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#5
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Re: Account Frozen...No Response
the problem is that they don't have telephone support. only email suppose and I STILL HAVEN'T GOT A RESPONSE. DO THEY NOT WORK SUNDAYS. I SMELL SOMETHING FISHY
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#6
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Re: Account Frozen...No Response
I think its a swedish company with a base in england, as far as i know they dont have a bad reputation or anything so i think you shoud be able to get your money back or account unlocked.
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#7
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Re: Account Frozen...No Response
48 hours means that they haven't gotten back to you over the weekend.
Write again...and hope for the best by Monday morn or afternoon. I suspect it could be related to the weekend. Also - I would never deposit $7500 onto a new site that I was slightly uncertain about. On almost any new site I start with a fairly tame amount like $500 or less....and then after I'm more confident (sometimes after my first cash-out) I'm willing to deposit more (or leave more in my account if I've been running up some wins). |
#8
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Re: Account Frozen...No Response
[ QUOTE ]
On almost any new site I start with a fairly tame amount like $500 or less....and then after I'm more confident (sometimes after my first cash-out) I'm willing to deposit more (or leave more in my account if I've been running up some wins). [/ QUOTE ] This is very good advice. |
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