Urgent!!!! Absolute and Their Parent Company?!?

[dengar]

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http://forumserver.twoplustwo.com/sh...mp;o=&vc=1

AP is apparently creating one fine mess. And this collection agency they are using, good lord. The guy calls me and leaves a message that me or my attorney must call him back regarding a very important legal issue so on and so on. Sounded like I was going to be in court tomorrow. So of course me wife was worried crazy. I wasn't because I knew it was probably a screw up, but still a hassle. Then I call the guy and he has no details, not even knowing whether it was AP for sure ( he also said absolute entertainment). I did a lot of phone work and emailing a couple of days before leaving town. Now over a week later and not one return phone call from this BS collection agency concerning this "Very important legal matter."

I am following up with the bill collector this week, since I've been out of town. I got this email from AP


Mr. xxxx



Your account is in good standing with us. We just contacted our collections department to disregard any issue with your AP account. I just called and got an answering machine.





Kind Regards,

Ed Cartín

Security & Control Department

Email: Ecartin@absolutepoker.com

Phone: 1-305-946-0201- Ext. 2026

"Continuing to be the best and most trusted"

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FYI From when they first call you a clock starts ticking. If you don't receive a letter within 5 days detailing your rights you are entitled to collect $1k.

edit to add: $1k from the collector which is most likely a third party that has nothign to do with AP.


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The collector is definitely a third party.

I just called absolute and they told me to fax over my letter from the collection agency. I don't know how I feel about sending this over to them, but it seems like they are not going to answer anything unless I do.

Where do I go from here?

[Randy_Refeld]

I sent you a PM with my personal experience in these matters.

[djack]

I'd love to hear more about your personal experiences, if you're willing to share.

[dengar]

I spoke with both the collector and Absolute today. Absolute put me on hold for about 5 minutes and then told me this was an error and that I do not owe them any money.

Here is the number to call for Absolute if you are having this problem 877-887-6537 Ext. 2026.

They told me they are going to inform the collection agency of this fix, but we will see.

[Synergistic Explosions]

What BS. Sites can't make mistakes like that. Thats a serious headache to cope with.

Check your credit report in a month or so and see if this boondoggle shows up on it.

Again, what BS. AP should give everyone affected by this a nice perk to make up for it.

[dengar]

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What BS. Sites can't make mistakes like that. Thats a serious headache to cope with.

Check your credit report in a month or so and see if this boondoggle shows up on it.

Again, what BS. AP should give everyone affected by this a nice perk to make up for it.

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I agree with you 100% unfortunately my account with them has been closed for about 2 months. Maybe someone else who is going through this with an active account can tell us if they received anything for the "misunderstanding"

[Al P]

At a minimum make sure you get a tradeline delete if it's been reported. Do not accept anything else like "Paid off" or "Settled" as those hurt your score as much as if it were delinquent.