Rude Desk At Seneca Niagara Falls

JustToast · #1 02-12-2005, 10:54 PM

I've been playing at Seneca Niagara Falls for about two months now regularly, and have been very happy with the room, the dealers, and the games themselves. Tonight was a different story.

I called in at 8:45 to be put on the list, as usual, before the drive over the border. I was told that they were not taking call in's tonight. That's a bit unusual but OK by me. My next question is, how busy is it? The front desk answered "We're busy". I asked how long is the list? She answered "We're VERY BUSY" and hung up.

I'm not a big fan of being spoken to disrespectfully by an employee of a casino. Is this normal for the desk to be a jackass to their customers?

TStoneMBD · #2 02-13-2005, 01:20 AM

when a floorsperson is rude to me in this manner over the phone, i have a standard practice when i arrive at the casino. i walk into the poker room, spread my cheeks, and drop a poo on the front desk.

bigbeardedbryan · #3 02-14-2005, 04:15 PM

Doesn't surprise me at all. The dealers were friendly and (more or less) competent, but the floor staff absolutely couldn't care less about getting you into a game unless you're a regular to the place. On two separate occasions, the desk staff skipped right over my name on the waiting list (this I know, since I was standing right in front of their desk watching) so they could get somebody they knew into a game.

Didn't come right out and tell them to lick me where I [censored], but it was pretty tempting. I haven't gone back there in a few months, I play at Seneca Allegany now.