Oh no! E-cash is holding my cashout!!!

[harrypalmer]

I played on interpoker for a while and decided to take advantage of the pokerplex bonus also.

I played my interpoker hands at he beginning of the month for October and then cashed out. I moved in the beginning of the month also and then signed up at pokerplex using my new address. Interpoker's records still have my old address.

Now E-cash is holding a sizeable withdrawl of mine and I imagine it's because I have 2 different addresses. I haven't played at interpoker since I moved therefore haven't changed my address there.

Now they want me to send documents like my birth certificate and a utility bill. The problem is that none of the bills are in my name and I have no idea what to do.

Has anyone had any experience dealing with these people? Anything that I can do to help my situation? Any advice would be appreciated.