Poker Plex 50$ bonus problem

[Fangface]

Just wondering if anyone has had this problem before. I just started up an account at Poker Plex and made a deposit of 100$ to get the 50$ bonus after playing 300 hands. Since I have an acc. att interpoker I know you should be able to see the bonus when you go to the cashier section. You can see it as the difference between the "withdrawal limit" and the "balance". But something must have gone wrong cause those two are the same.

Anyone had this problem before?

Can it have something to do with me having accounts at Interpoker and Pokerplex with the same username?

I've written to their support, but they're lazy as hell so I thought I'd just see if you guys have experienced this before with Poker Plex.