Damaged KEMs...damn.
 

Just opened a new deck of KEMs today, and the As is damaged. It looks like it was miscut, and it has a sliver cut into the one corner. Makes it very noticeable and got hung up on the first shuffle.

Now that KEM is out of business, is there any place I can send my cards to to redeem the guarantee?

I bought them years ago, so it's not as if I were to have a receipt.

sv

Re: Damaged KEMs...damn.
 

[ QUOTE ]
Now that KEM is out of business, is there any place I can send my cards to to redeem the guarantee?

[/ QUOTE ]

Nope!

Sorry.

Re: Damaged KEMs...damn.
 

how'd KEM go out of buisness?

Re: Damaged KEMs...damn.
 

They're not, exactly. US Playing Cards bought them out and moved them. Word is that they won't honor the old replacement policy but will be coming out with new production in the spring. I don't know if they'll allow a replacement policy for new cards or not

Re: Damaged KEMs...damn.
 

They have replied "no" as to a new replacement policy. It's buried here in the home poker forum but I don't want to go get it. Unless the new kems are cheaper, it's Copags for me, baybee!

Re: Damaged KEMs...damn.
 

I thought I remember that. I agree, I'd be surprised if I get any new Kems unless something amazing happens

Re: Damaged KEMs...damn.
 

So what will the casinos be using, what do they use anyway besides KEMs?

Re: Damaged KEMs...damn.
 

That's a good question