Can't get Pokerstars to run

[Gigabet]

Just got a new laptop, and I am having a problem getting pokerstars to run. It opens but will not connect to the server. I disabled Norton, didn't work, any other ideas?

Gigabet

[Bigwig]

How long have you been trying? It's possible they have a server down.

[Gigabet]

server isn't down, desktop will connect.

[rohjoh]

You using wireless laptop? I have issues with mine from time to time, but when I plug into my network, I never have these issues.

Rohjoh

[Bigwig]

[ QUOTE ]
server isn't down, desktop will connect.

[/ QUOTE ]

Ah. Well then, somebody who knows something about comps other than how to turn them on will have to help you.

[durron597]

Windows XP service pack 2?

Try disabling the Windows Firewall.

[Gigabet]

[ QUOTE ]
Try disabling the Windows Firewall.

[/ QUOTE ]

How do I do that?

[Jman28]

[ QUOTE ]
[ QUOTE ]
Try disabling the Windows Firewall.

[/ QUOTE ]

How do I do that?

[/ QUOTE ]

Just offer it $100k, gig.

[niin]

Right click 'My Network Places', select 'Properties'
Right click your network connection (probably called 'Local Area Connection' but might be called 'Wireless Network Connection'), select 'Properties'

Select the 'Advanced' Tab.
In there, there is a Windows Firewall section with a 'Settings' button, click it, then disable the firewall.

[durron597]

[ QUOTE ]
[ QUOTE ]
Try disabling the Windows Firewall.

[/ QUOTE ]

How do I do that?

[/ QUOTE ]

Start/My Network Places.

On the left it will say "View Network Connections", click that.

Then on the left it will say "Change Windows Firewall Settings". Click that.

On the window that pops up, click "Exceptions". Click "Add Program". You will want to add "PokerStars.exe" and "PokerStarsUpdate.exe" in the "C:\Program Files\PokerStars" directory.

Let me know if that doesn't work.