#1
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Pat / Pokertracker - Fantastic support as ever
Getting emailed back from support to fix the problem (which was probably my fault in the first place) within an hour on a Sunday. Can you imagine any 'name' company providing this?
Cheers Pat, keep up the great work! |
#2
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Re: Pat / Pokertracker - Fantastic support as ever
Just chiming in here:
Had my HD go down on me last month...Thought I was gonna hafta re-buy PT...emailed Pat and he said no problem, just re-download PT and send him the registration code and there would be no charge. This is a quality progam and a quality person behind it...I hope u make a mint Pat. I know its helped my game. |
#3
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Re: Pat / Pokertracker - Fantastic support as ever
I also received excellent support from PT this weekend.
Thx PT team, -f |
#4
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Re: Pat / Pokertracker - Fantastic support as ever
I'm at the point if I recieve viable support for anything I brag about it. I had email from PT in less than 10 min late night activating PT and answering questions.
If some US companies would take a lesson proffits would soar. |
#5
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Re: Pat / Pokertracker - Fantastic support as ever
I also had a problem with my hand histories from (guess where) AP. Emailed support and he told me he would work on a patch for me. It was emailed to me and intsalled and working perfectly the same day. 2 big thumbs up.
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#6
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Re: Pat / Pokertracker - Fantastic support as ever
Pat is the best!! [img]/images/graemlins/cool.gif[/img]
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#7
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Re: Pat / Pokertracker - Fantastic support as ever
What do you expect from 2 Pittsburgh guys?
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#8
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Re: Pat / Pokertracker - Fantastic support as ever
Thanks Pat. Your support is much appreciated.
---- I think this thread title was meant to be either: Support as fantasic as ever, or Fantastic support as always. |
#9
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Re: Pat / Pokertracker - Fantastic support as ever
I had some nasty viruses on my computer and was going to have to do complete reformat, I e-mailed Pat and he gave me a list of what I needed to burn down to a DVD+R. When I got the computer back up I sent him the new code and 19 minutes later I had a registered copy of PT back, uploaded the files he told me to save, and I did not lose a single hand of history!!! PAT IS AWESOME!!!!
Big Steve [img]/images/graemlins/cool.gif[/img] |
#10
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Re: Pat / Pokertracker - Fantastic support as ever
I couldn't agree more. Great job with your product Pat.
I don't know how he does it? |
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