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View Full Version : Questions regarding Absolute Poker

RiverJohn
10-18-2005, 03:44 PM
I am currently working off a reload bonus, and I noticed it was going VERY slowly. I was three-tabling $2/4 short-handed and I checked my bonus points expecting to have worked off AT LEAST $20 worth. I was shocked to find I hadn't even cleared $10 after two hours.

I wrote them an email asking about this and then went back to experiment with one table and keep tabs on my points.

It turns out that they are giving me credit only for hands where I PUT ADDITIONAL MONEY into the pot, beyond the blinds. I know some sites do this, but I believe three weeks ago, I was receiving credit for all raked hands.

Not only this, but I have two other problems with this site. Firstly, I don't know how many emails I have sent to them (nice ones...) that have not received replies (until I sent them less-mice ones over 48 hours later). This does not do much for one of their testimonials touting something like "you emailed me back within ten minutes and solved my problem. No other poker site has done that!"

Another problem is that they rake NO-FLOP hands. That KILLS short-handed, especially heads-up!

What are others impressions of this site? I initially like playing on it. Their software is good and the games are good, but if I can't claim bonus money as they stipulate, I will discontinue playing on this site.
Photoc
10-18-2005, 03:46 PM
There are several threads discussing this in the internet gambling forum.
FishHooks
10-18-2005, 04:14 PM
I haven't had those bonus clearing problems. Also they reply to my e-mails pretty fast. However I didn't now about that they rake no flop hands. whats the minimum pot have to be, for a rake though, I'm guessing when you steal the blinds from the button you dont have enough in the pot anyways to get a rake.
Bats
10-18-2005, 04:24 PM
They seem to have changed their policy sometime in the last couple of days. I was clearing a signup bonus at a nice clip, a raked hand was counted whenever the rake was .25 or more, whether or not I contributed to the pot. Without notice Absolute has started counting only hands in which the rake reaches .25 AND I have contributed to the pot. Clearing the bonus has become very, very slow.
Bats
10-18-2005, 04:29 PM
This also raises questions for our hosts, Poker Source Online. How does this effect collecting PSO signup rewards? Clearly Absolute has changed their policy, what is PSO's response?
kiddj
10-18-2005, 04:32 PM
Are we sure that they changed their policy, or is it just a software glitch they should be correcting?
irishpint
10-18-2005, 04:54 PM
last night I was getting credit for every raked hand, not just hands i contributed to.
ltb
10-18-2005, 05:02 PM
[ QUOTE ]
last night I was getting credit for every raked hand, not just hands i contributed to.

[/ QUOTE ]

x2

hopefully this is just a bug.
Bats
10-18-2005, 05:09 PM
I just noticed this today, so I hope it's a bug and they fix it soon.
10-18-2005, 05:30 PM
[ QUOTE ]
[ QUOTE ]
last night I was getting credit for every raked hand, not just hands i contributed to.

[/ QUOTE ]

x2

hopefully this is just a bug.

[/ QUOTE ]

i received credit for each raked hand i was involved in last night too, including where i folded pf.
Eder
10-18-2005, 06:02 PM
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
last night I was getting credit for every raked hand, not just hands i contributed to.

[/ QUOTE ]

x2

hopefully this is just a bug.

[/ QUOTE ]

i received credit for each raked hand i was involved in last night too, including where i folded pf.

[/ QUOTE ]

Definetly not getting credit unless contributing to pot after dl'ing upgrade today. Guess if thats the new system there are better places to play.
10-18-2005, 06:08 PM
I can confirm that it is indeed "contributed" pot after their software upgrade. I play at AP frequently using it as a 5th and 6th table. Once I found it went to contributed I cashed out. Hope they change it back.
playersare
10-18-2005, 06:31 PM
time to play some stud. I presume antes count as contribution?
10-18-2005, 06:34 PM
Their T&C page (http://www.absolutepoker.com/promotions-terms.asp) still says:

"1 point will be awarded for each raked game (minimum rake of $0.25) you play."

So at least the change is not official yet.
primetime32
10-18-2005, 06:40 PM
There was also a problem with the rake at some of the tables today. And i logged in and out a couple of times and their was a new update each time. So it could be a glitch.

However, considering bonuses don't effect rakeback it isnt a huge deal, but it still significantly impacts the amount of hands i will play there. This brings them slightly back to the pack with the the old poker skins in my book, at least as long as the old poker skins offer up a monthly reload bonus.

I have a large amount of bonuses pending that will be very hard to clear in the alloted time.
10-18-2005, 07:25 PM
Looks like everything is back to normal. My noncontributed hands are counting.
kiddj
10-18-2005, 07:35 PM
Did they reimburse you for earlier?
Beavis68
10-18-2005, 07:51 PM
[ QUOTE ]
Looks like everything is back to normal. My noncontributed hands are counting.

[/ QUOTE ]


Wow, I am so relieved!
cmstaab
10-18-2005, 09:13 PM
[ QUOTE ]
Looks like everything is back to normal. My noncontributed hands are counting.

[/ QUOTE ]