Phat Mack
09-26-2002, 04:58 PM
This happened not twenty minutes ago.
Mack is moving.
Mack: I'd like to order a diconnect, please.
Gas Company: OK, to schedule a diconnect, I see we need a couple of pieces of information to complete your account.
M: OK
GC: Could I have your date of birth....
M: I'm sorry, I don't give out that information.
GC: OK, Could I have the name and address of you nearest living relative...
M: I'm sorry, I don't give out that information.
GC: I'm sorry, sir, but without that information we can't process your application.
M: I'm not applying, I'm leaving.
GC: I understand that, sir, but unless we have that information, we may not be able to continue service in the future...
M:? You may not be able to continue service? In the future?
GC: I'm sorry, sir, but that's correct.
M: OK, if that's the way you want it, let's go ahead and terminate my service.
GC: All right, sir, we could schedule that for tomorrow morning.
M: The new people are going to want it connected on Oct. 1st. If you wait 'til then, you can kill two birds with one bush.
GC: OK sir, we'll do it on the first. Please remind the new people to call before noon on Monday.
M: Will do. And thank you for all your help.
GC: No problem!
Mack is moving.
Mack: I'd like to order a diconnect, please.
Gas Company: OK, to schedule a diconnect, I see we need a couple of pieces of information to complete your account.
M: OK
GC: Could I have your date of birth....
M: I'm sorry, I don't give out that information.
GC: OK, Could I have the name and address of you nearest living relative...
M: I'm sorry, I don't give out that information.
GC: I'm sorry, sir, but without that information we can't process your application.
M: I'm not applying, I'm leaving.
GC: I understand that, sir, but unless we have that information, we may not be able to continue service in the future...
M:? You may not be able to continue service? In the future?
GC: I'm sorry, sir, but that's correct.
M: OK, if that's the way you want it, let's go ahead and terminate my service.
GC: All right, sir, we could schedule that for tomorrow morning.
M: The new people are going to want it connected on Oct. 1st. If you wait 'til then, you can kill two birds with one bush.
GC: OK sir, we'll do it on the first. Please remind the new people to call before noon on Monday.
M: Will do. And thank you for all your help.
GC: No problem!