PARTY POKER Multi-table step tourny problem

[Cole]

Anyone else having problems getting the 5th step multi-table tournamenst to go off. I register for 5+ hours a day and never get more then 4 or 5 of the required 20 people to register. This is very frustrating since I spent a greeat deal of time and money winning a bunch of freerolls to the 5th step only to find that they don't go off duringt eh hours I play anymore.

I blame the addition of many other step style tournaments (ie single table, mini step, WSOP step, and step higher) for ruining all the action on the multi-table steps.

Currently I have been waiting 2 months to play my step 5s and have finally broken down and complained to PP customer service. They agree that there is a problem but will not allow me to transfer my freerolls to the single table step or cash them out.

Has anyone else had any success dealing with PP on this issue?

Best Regards,

Cole

[schwza]

i have actually been sitting on a step 5 multi for a while and would love nothing more than to cash it out. if party makes a decision, please pm me.

what times of day do you play (or try to)?

[Cole]

I play days mostly 10am cst until about 4pm cst. I will be logged on soon.

[Cole]

Do me a favor and send an email to PP saying you have the same problem playing step 5. Maybe if we get enough people complaining at the same time they might actually do something.

Info@partypoker.com

Best Regards,

Cole333

[schwza]

will do.

[Dunno]

I also have this problem... its frustrating and i will send them an mail. [img]/images/graemlins/confused.gif[/img]

[meow_meow]

I can't comprehend why they wouldn't make single and 2-table step entries interchangable.

They need to step up their customer service, kill the 2-table steps, and those holding freerolls (I'm not one) their money.

[Cole]

You are right. This is very frustrating. They admitted in an eamil to me that there is a problem and the action has dried up on the multi-table steps, but they still won't do anything with my freerolls. They still tell me to play out my freerolls and they will not exchange them for freerolls into single steps (this conversion should be at 2X) or convert them to cash.

Well if there are no tournaments going off how are we supposed to play these freerolls. It seems like PP is just going to "absorb" our tournament equity.

Everyone with some of these freerolls should email info@partypoker.com and complain.


Best Regards,

Cole333

[Cole]

Step 5 multi-table tournament #339768
Step 4 multi-table tournament #340668

Both of these tournaments have sat for 2 days.

Party Poker CS recommended playing these tournaments bewteen the hours of 10am cst and 11pm cst as these are the peak hours for these tournaments.

I have logged on each of the last two days for 6 hours each day (10am cst to 4pm cst) and have not seen more then 4 people registered for these 20 person tournaments.

Party poker needs to release our tournament equity. Either by getting these tournaments filled, transferring the freerolls to other tournaments, or converting the freerolls into cash.

[LotsOfOuts69]

[ QUOTE ]
I play days mostly 10am cst until about 4pm cst. I will be logged on soon.

[/ QUOTE ]

It will never run during these times. Don't bother checking.

Try night time on a thurs,fri or sat. 8pm-12am cst