Party account frozen

[roxtar]

I tried to cash out of my Party account today and got an e - mail with a phone number for me to call regarding my request. When I called the guy on the phone told me that I had to scan a copy of my driver's lic. and that my party acct. would be frozen until I did so. Has this ever happened to any of you guys? Is it routine for them to do this with everyone's first cashout?