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  #1  
Old 10-28-2005, 05:17 PM
2+2 wannabe 2+2 wannabe is offline
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Join Date: May 2005
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Default eCasinoDeals Response Time

How long does it take these guys to get back e-mails? It's been 5 days since I sent them 2 separate e-mails and they still haven't gotten back (this doesn't include the comp submission that's been 5 days).
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  #2  
Old 10-28-2005, 09:37 PM
jman220 jman220 is offline
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Join Date: May 2005
Location: No Poker Sept-May
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Default Re: eCasinoDeals Response Time

[ QUOTE ]
How long does it take these guys to get back e-mails? It's been 5 days since I sent them 2 separate e-mails and they still haven't gotten back (this doesn't include the comp submission that's been 5 days).

[/ QUOTE ]

I'm pretty sure they're preferred method of contact is through their forum, or pm.
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  #3  
Old 11-11-2005, 01:18 PM
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Default Re: eCasinoDeals Response Time

Because of overactive spam filters that are present at some ISP's, we have found that many of our email replies get blocked because of the fact we have the word "casino" in our domain. We have recently implemented a new "Help Desk" system that is completely web-based.

If you click on the "Contact Us" link on out site, you will now be brought to our new help desk.

Thanks,
eCasinoDeals
This will solve the problem of our customers not receiveing answers to their questions.
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  #4  
Old 11-11-2005, 01:34 PM
Photoc Photoc is offline
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Default Re: eCasinoDeals Response Time

You guys might want to take down PokerShare since they are shutting down operation very soon.
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  #5  
Old 11-11-2005, 07:46 PM
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Default Re: eCasinoDeals Response Time

[ QUOTE ]
You guys might want to take down PokerShare since they are shutting down operation very soon.

[/ QUOTE ]

Yes, we got the email as did all affiliates did today. Pokershare is looking for another software provider and hope to reopen soon.
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