Not even a courtesy e-mail from Gamesgrid?

[MrBlueNose]

I tried out Gamesgrid last week. Deposited $500, toyed around for a little bit, and wasn't that impressed. So I withdrew $498 on Friday.

Woke up Saturday morning, and what do I see? Gamesgrid have deposited $1,000 in my Neteller account.

I e-mailed them to let them know that they had overpaid me, and asked how they wanted to handle it, whether they would take it back, or wanted me to deposit it etc.

4 hours later, I get an e-mail from Neteller stating that they deposited $498.00 into my account. I go check, and sure enough they've now taken back the $1,000, and given me the proper amount.

But is it that hard to just reply to my e-mail? To say "Hey thanks for saving us $502, we've reversed it now"?