Expekt released their new software - Page 2

Synergistic Explosions · #11 10-25-2005, 01:44 PM

Wow, I'm surprised there are two other Americans. I just never noticed any. I thought for several days we weren't allowed or something. I got worried when I won a k and wondered if it wasn't going to cash out.

Once they got the Neteller option though, it only took a couple hours for a cash out to hit it. Pretty impressive. I never made a deposit so I thought they might need ID, but they didn't hassle me at all. Not at all like Prima.

Armand_Tamzarian · #12 10-25-2005, 02:14 PM

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The software is terrible now.

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Ive been playing on Eurolinx for a week or two now and have seen some huge bugs in the software. I get disconnected at least every 30 mins, the chip amounts don't seem to be correct all the time and one time I could see everyone elses cards for about 10 hands.

Mike Haven · #13 10-25-2005, 02:55 PM

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one time I could see everyone elses cards for about 10 hands.

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That probably put you on equal footing with some of the teams.

Supern · #14 10-25-2005, 02:58 PM

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one time I could see everyone elses cards for about 10 hands

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Hehe.
Hope for you it was in a NL cash game. [img]/images/graemlins/grin.gif[/img]

Synergistic Explosions · #15 10-25-2005, 06:07 PM

I haven't been able to connect to Tain in 5 hours now. Anyone know when they are coming back online?

#16 10-25-2005, 06:55 PM

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Dear Customers,

We are completely aware about the problems you are experiencing with our new poker client right now or have experienced during the day. We are truly sorry for any inconvenience and we can ensure you that all available staff at Tain poker has been allocated to solve the problems.

We would also like to take the opportunity to apologize for the long response time that our support is having now due to the extensive amount of inquiries. Your e-mails will be answered as soon as possible and we kindly ask for your patience.

Thank you for your understanding!

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#17 10-25-2005, 07:11 PM

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I never made a deposit so I thought they might need ID, but they didn't hassle me at all. Not at all like Prima.

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It's not "hassle" just because they make sure everything is correct. I'm glad they're not like party where a guy lost $18.000 due to lack of security.

Good thing they're careful.

Synergistic Explosions · #18 10-25-2005, 07:40 PM

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I never made a deposit so I thought they might need ID, but they didn't hassle me at all. Not at all like Prima.

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It's not "hassle" just because they make sure everything is correct. I'm glad they're not like party where a guy lost $18.000 due to lack of security.

Good thing they're careful.

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I've played many of the Prima skins. When I say hassle, I mean hassle.

A common tactic they use is stalling. By that I mean you put in a withdrawal and a week later you write CS and ask what is up? Then they reply that they want your ID scanned to them. Now I have no problem emailing them my scanned ID. I do have a problem when they aren't willing to send out an email requesting the ID. Instead they wait for you to contact them after a long period has passed. It's happened so many times now, I'm convinced it's a common stall tactic some of the Prima skins use.

Now another hassle I have encountered is waiting for six weeks to get my cash out credited. In that time period, they gave me a different reason for the hold up everytime. Fact is, they weren't making any cashouts to anyone from what I found out. But instead of saying that straight forward, they told lies to cover up their problems.

So, it goes beyond security hassles for some Prima skins. I'm convinced they just have no desire to pay out quickly, like most sites now a days.

However, Bet365 is an exception. They have always paid me in a matter of a few hours. However, they start charging 15 bucks or so after the first one each month. That I don't like.

Synergistic Explosions · #19 10-25-2005, 07:51 PM

Oh brother. This shutdown is going to cause Expekt a big headache. All those thousands of people playing there first thing when they opened up to win the first day promotions Expekt was offering are going to be in an uproar. How they resolve those issues will be interesting.

They should have started their five days of promotions later in the week.

MyMindIsGoing · #20 10-26-2005, 03:16 AM

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but they didn't hassle me at all. Not at all like Prima.

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I played on two prima sites Expekt and Partbet for almost two years. None of them ever asked for ID or wanted to call me or whatever. That is one of the reasons I did actually chose them, they were (atleast for me) hassle free, coz I hate that ID hassle myself.

It might be some skins of prima hassling you, but not prima itself.