betholdem sucks at accounting... - Page 4

craig r · #31 09-27-2005, 09:06 PM

OAK was +9 this week. SF opened at +13.5 vs PHI.

craig

PITTM · #32 09-27-2005, 09:19 PM

actually, it was 14.5. and the fact that people still cant read basic information is making this stupider and stupider. i have a comment, hence me posting it 3 times. i think my point has been made.

rj

tonypaladino · #33 09-27-2005, 10:32 PM

I don't understand why PITTM is being attacked for this?

It is my understanding that the $120 bonus is exclusively for the sportsbook, and is in a seperate sub-account. He bet the $120, lost it, and that should be it. This is similar to a casino bonus where it has to be rolled over x number of times, but if you put the entire bonus amount on black, and lose it, that's it, you do not have to repay the money. OP should not have had $120 held from his withdrawal.

PITTM · #34 09-27-2005, 10:50 PM

[ QUOTE ]
I don't understand why PITTM is being attacked for this?

It is my understanding that the $120 bonus is exclusively for the sportsbook, and is in a seperate sub-account. He bet the $120, lost it, and that should be it. This is similar to a casino bonus where it has to be rolled over x number of times, but if you put the entire bonus amount on black, and lose it, that's it, you do not have to repay the money. OP should not have had $120 held from his withdrawal.

[/ QUOTE ]

this is pretty much the case. in my cashiers screen, the amounts were completely separate. making me think that the security of my poker funds didnt depend on what happened with my sportsbook bonus. today i got an email back from them saying they were changing the way they credit the bonus because people had complained they were being scammed. apparently im not the only one who is unhappy with this.

rj

Randy_Refeld · #35 09-28-2005, 12:33 AM

[ QUOTE ]
I don't understand why PITTM is being attacked for this?

It is my understanding that the $120 bonus is exclusively for the sportsbook, and is in a seperate sub-account. He bet the $120, lost it, and that should be it. This is similar to a casino bonus where it has to be rolled over x number of times, but if you put the entire bonus amount on black, and lose it, that's it, you do not have to repay the money. OP should not have had $120 held from his withdrawal.

[/ QUOTE ]

His bonus is based on the size of the deposit he made to the sports book. This is just like a casino bonus. In most of the casinos if you bet the entire bonus on black and lose it isn't over, you cannot withdraw your original deposit until after you make the play through requirement. On this book they allow ou to play poker and sports from the same account, but if you wager the bonus you are supposed to clear it. In this case since there appeared to be a misunderstanding they agreed to give the OP the money to make him happy. Instead of being happy that it was worked out once they determined the problem he came here to complain that he wasn't getting the money fast enough.

SirArthur · #36 09-28-2005, 08:30 AM

I had a negative experience with BHE a few months back.

I made a deposit, played some poker for about a week, and when I went to make a withdrawal they told me I hadn't cleared my sportsbook bonus of $20 or something.

They said I had to clear it first or the $20 would be forfeited.
Through emails, I said fine, go ahead and cancel the $20 (whoop dee fricken doo)

Finally after nearly two weeks of emails, those chowder heads finally cancelled that $20 bonus, and I was able to make a withdrawal. It was a very frustrating process.

I've played at nearly a dozen poker sites, made countless deposits & withdrawals, and never had a problem at any of them, except for BHE.

The NL games have really dried up at Prima since I used to play last year all the time (through TGC) so I haven't been back to BHE since and I don't plan on trying them again.

PITTM · #37 09-28-2005, 05:31 PM

[ QUOTE ]
His bonus is based on the size of the deposit he made to the sports book. This is just like a casino bonus. In most of the casinos if you bet the entire bonus on black and lose it isn't over, you cannot withdraw your original deposit until after you make the play through requirement.

[/ QUOTE ]

the only two places where ive signed up for a poker account and been given a bonus in the sportsbook (eurobet and inter) i went to the casino/sportsbook, played with my bonus, lost it and then had to face no further restrictions, i guess im just not used to that?

[ QUOTE ]
On this book they allow ou to play poker and sports from the same account, but if you wager the bonus you are supposed to clear it.

[/ QUOTE ]

when i have to transfer money from one account to another i generally dont consider them the "same" account. i had 600 in my poker account and 120 in my sportsbook account that they gave me as a bonus(without me entering any codes or requesting they give me a bonus). and as i said above, i didnt think that this was associated with my poker account and i guess i was wrong. sorry.

[ QUOTE ]
In this case since there appeared to be a misunderstanding they agreed to give the OP the money to make him happy. Instead of being happy that it was worked out once they determined the problem he came here to complain that he wasn't getting the money fast enough.

[/ QUOTE ]

in regards to the pre-bolded parts, the only misunderstanding was that they actually did make an accounting error, they took the bonus out of my account after it was lost, which they specifically say they dont do.

when i called they credited it back to me immediately but then said i had to wait 30 days to withdraw my money or do the playthrough requirement. i didnt exactly want to keep supporting a site with terrible games, software, support and general accounting staff, so i am just going to wait. but making me wait accomplishes nothing except that they might make 20 cents in interest for this month.

i just think its a stupid policy and that they should provide you with the terms and conditions for a bonus they give you if you dont request it. so as i said before, all that their 30 day restriction has gotten them is 20 cents in interest, me never playing at their site again, and the word out that this site sucks ass, big time.

ive played at 29 different sites and i hadnt had a single problem until this one...well, except for that expekt bonus, but that was COMPLETELY 100% my fault. by the way, that last bolded sentance is just untrue and inflammatory, i hope you learn to communicate your points in a better way than that soon.

rj