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What are my chances?
I made the nut flush on the river today and my internet got disconnected and party claims I had no disconnect protects left (which is bs unless they somehow blew them on another hand while I got disconnected...) and awarded the pot to the other player. The guy on the phone told me to email info@partypoker.com with attention manager as the subject so here's the hand and then the email I sent:
***** Hand History for Game 2925235132 ***** 30/60 Texas Hold'em Game Table (Limit) - Mon Oct 24 16:29:58 EDT 2005 Table Table 68880 (Real Money) -- Seat 7 is the button Total number of players : 6 Seat 2: MisterKlean ( $1549) Seat 3: gn33169 ( $4776.50) Seat 4: LuckBoxLLC01 ( $1398) Seat 6: bicyclekick ( $2011) Seat 7: BABYFACE125 ( $2345) Seat 9: Num_1_Tuna ( $1410) Num_1_Tuna posts small blind (15) MisterKlean posts big blind (30) ** Dealing down cards ** Dealt to bicyclekick [ Kc, Jc ] LuckBoxLLC01 raises (60) to 60 bicyclekick raises (90) to 90 BABYFACE125 folds. Num_1_Tuna folds. MisterKlean folds. LuckBoxLLC01 calls (30) ** Dealing Flop ** : [ 4h, Qc, 5d ] LuckBoxLLC01 checks. bicyclekick bets (30) LuckBoxLLC01 raises (60) to 60 bicyclekick calls (30) ** Dealing Turn ** : [ 9c ] LuckBoxLLC01 bets (60) bicyclekick calls (60) ** Dealing River ** : [ Ac ] LuckBoxLLC01 bets (60) bicyclekick raises (120) to 120 LuckBoxLLC01 raises (120) to 180 bicyclekick could not respond in time.(disconnected) bicyclekick folds. ** Summary ** Main Pot: $763 | Rake: $2 Board: [ 4h Qc 5d 9c Ac ] MisterKlean balance $1519, lost $30 (folded) gn33169 balance $4776.50, sits out LuckBoxLLC01 balance $1771, bet $390, collected $763, net +$373 bicyclekick balance $1681, lost $330 (folded) BABYFACE125 balance $2345, didn't bet (folded) Num_1_Tuna balance $1395, lost $15 (folded) "I was playing on party poker this afternoon when my internet connection got disconnected. I was in hand#2925235132 with the absolute best possible hand when my internet connection went out. Disconnect protect should have kicked in and made me all-in, but instead my hand was folded. I just got off the phone with Sachin, who claims I had no disconnect protects when the hand began. I believe that is what the system thought is the case, but there is no way this is true. I always make sure to have them when I'm playing as I want to avoid this exact situation. I play between 30,000 and 50,000 hands per month on party poker and usually pay more than $10,000 in rakes. I would hate to have our relationship sour and need to take my business elsewhere. There is no way LuckBoxLLC01 deserved to win this pot and my account should be rewarded $763. Thank you for your time, xxx xxx aka bicyclekick" |
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