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#1
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Unauthorized Withdraw from Neteller
I looked at my neteller account today only to see that there was a $900 deposit to pokerroom.com (which I dont have an account to.) About 2 days ago and then a $400 deposit into it a day later. Now I have not deposited $900 anywhere definately not pokerroom so someone must have got my account ID and secure ID. From my email or something. I tried conntacting pokerroom but all they have is email support so I asked for a phone number to their security department. I also talked to neteller and they really were not too much help they just basically told me that I made those transactions. I withdrew the rest of my neteller cash to my bank so no more transactions will work.
Where should I go from here and why was there a 400 redeposit. |
#2
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Re: Unauthorized Withdraw from Neteller
[ QUOTE ]
I looked at my neteller account today only to see that there was a $900 deposit to pokerroom.com (which I dont have an account to.) About 2 days ago and then a $400 deposit into it a day later. Now I have not deposited $900 anywhere definately not pokerroom so someone must have got my account ID and secure ID. From my email or something. I tried conntacting pokerroom but all they have is email support so I asked for a phone number to their security department. I also talked to neteller and they really were not too much help they just basically told me that I made those transactions. I withdrew the rest of my neteller cash to my bank so no more transactions will work. Where should I go from here and why was there a 400 redeposit. [/ QUOTE ] Don't they require that the e-mail address on the poker account be the same as the e-mail address on the neteller account or do they just do that with Firepay? I would go at it from the pokerroom end since clearly whoever did it had all the numbers that Neteller uses to verify you're you. Go here and request a password reminder, then see if you can go in and change it or in the unlikely event that there is any money left in it, cash it back out to neteller. |
#3
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Re: Unauthorized Withdraw from Neteller
It says it is not a vaild email address. Is there anywhere else the money could have gone other than pokerroom.com? The only reason I think it is pokerroom.com is because it says it in the description next to the deposit and withdraw.
Also I find it quite hard to believe pokerroom doesn't have a telephone number as it is a major room but whatever. |
#4
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Re: Unauthorized Withdraw from Neteller
Who else has access to your computer?
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#6
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Re: Unauthorized Withdraw from Neteller
lock down all of your accounts, everywhere, ASAP.
DO NOT USE THE SAME PASSWORD ON ANY TWO ACCOUNTS, EVER. |
#7
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Re: Unauthorized Withdraw from Neteller
Helios
1 888 mypoker. yw+gl |
#8
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Re: Unauthorized Withdraw from Neteller
No one else uses my computer, I think they got my info through my email. Also I have a shitload of poker/casino accounts right now ~50ish. Do you think I really should close them all down even if my neteller account it now empty.
And thanks a lot for that number I am trying it now. |
#9
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Re: Unauthorized Withdraw from Neteller
Do a virus/trojan/spyware scan.
Just in case. |
#10
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Re: Unauthorized Withdraw from Neteller
[ QUOTE ]
No one else uses my computer [/ QUOTE ] So, you live alone? Did you have any guests over the day of the transactions? Look, it's like when someone gets murdered. Something like 70% of the time, it's the husband or wife. 29% of the time it's some other relative or close friend. Yeah, maybe 1% of the time it's a random killing, but before you go looking at the long shots, you need to be SURE about the most likely scenario. Ask Neteller what IP these transactions were made from, I can almost guarantee you it's yours. (IP is the number assigned to your computer, like a telephone number) It sounds like someone "borrowed" $900 from you and then put $400 back in order to start paying you back/cover their tracks. [ QUOTE ] I think they got my info through my email [/ QUOTE ] Have you ever clicked on a link to a poker site or Neteller in an email? To everyone reading this: NEVER, EVER click on links in email* if you have to go to a site someone's emailed you an address for, cut and paste the URL manually and make sure the URL is pointing where you think it is) *Not unless you really know what you're doing - Anyone who has EVER posted a technical (computer) question to 2+2 DOES NOT QUALIFY!!) |
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