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#12
06-23-2005, 10:41 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
[ QUOTE ]
me 2. says elapsed. i sent an email to empire poker. [/ QUOTE ] 
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#13
06-23-2005, 10:44 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
I emailed Empire earlier this morning, and haven't heard back yet. I would have expected a form letter by now, so maybe (maybe) they're rethinking the 15 day thing?
They must be getting bombarded with mail on this, and not just from 2+2ers.
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#14
06-23-2005, 11:29 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
[ QUOTE ]
I emailed Empire earlier this morning, and haven't heard back yet. I would have expected a form letter by now, so maybe (maybe) they're rethinking the 15 day thing? They must be getting bombarded with mail on this, and not just from 2+2ers. [/ QUOTE ] yea, i emailed them at around 12:30 est...Still no reply!
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#15
06-23-2005, 11:47 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
Mine shows elapsed too. In the meantime, I have stopped playing until I can be sure the hands "count"... [img]/images/graemlins/mad.gif[/img] I sent an e-mail too, about 1/2 hour ago.
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#16
06-23-2005, 11:48 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
I also received this error and emailed them at 12:30 est. They sent me an automatic reply that said someone would look into it and contact me within 24-48 hours.
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#17
06-23-2005, 11:58 AM
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Re: Empire Junefever code not working? Says \"elapsed\"
No problems whatsoever on my end.
Deposited last night around 2am. $100 in my bonus account that says "bonus pending". (haven't played any hands yet, so don't know if they're showing up yet, but at least i'm not getting the 'elapsed' message). No, i haven't made any cashouts in last 15 days. Maybe that IS the key.
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#19
06-23-2005, 12:30 PM
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Re: Empire Junefever code not working? Says \"elapsed\"
I had the same problem, contacted them, and received this reply (I posted this in the bonus thread already, too):
[ QUOTE ] As per our records I see that a bonus of $100 for JUNEFEVER was issued to your bonus account on 23-JUN-2005, but the bonus is expired as of now. Any player, who has made a cash out within 15 days prior to the deposit using the bonus code, does not qualify for any bonus. This is a decision taken by the management and has come into effect immediately. The reason why the bonus has been expired is because you have made cash out on 18-JUN-2005. We are sorry for any inconvenience caused due to this. We appreciate your understanding and cooperation in this regard. Note: Please do not disclose your password to any individual/organization claiming to represent us. We will never ask you for the password to your account. If you receive any email or phone call from anyone requesting you to provide your password please report it to us immediately. Our Customer Care Department is available 24/7 to assist you via email. Thank you for choosing us as your online gaming site! Syeda Poker Customer Care [/ QUOTE ] I find this simply rediculous.
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