Neteller Accnt Hacked (continued) and Neteller Won't Refund

[MrDannimal]

For one, I think this whole saga has shown that you stand a decent chance of getting your money back if there's an unauthorizied transaction.

The issue isn't solely that NeTeller isn't as safe as a bank, because the OP repeatedly referred to NeTeller having been "hacked", and that NeTeller was awful in its response and getting his money back. That's simply not the case. The examples I gave were very relevant to the situation here. Unless it was a keylogger, he willingly gave his information out and it was misused.

Yes, the rules are different with banks. Given that NeTeller is fully within their right (According to their T&C) to say "Tough luck, pal. You play with online casinos/poker rooms, that's the risk you take" and DIDN'T is something that keeps being ignored. He got his money back within 6 days, spanning a weekend.

[PollyEmory]

Wonderful country we live in. Lack of any thought police so we're free to believe what we want to believe.

MrDannimal,

My point, and I do have one, is that the OP posted this information as information and did not request anything in return, and as you chose to not believe him he doesn't owe you, or anyone else bitching at him like yentas on market day, a god damn thing. You don't find the scans convincing? Well bully for you. I found the information interesting and certainly enlightening. Up until I read this post, I never gave two thoughts to my neteller money or how safe it is. For this, I'm really grateful to the OP that he put up with the bullshit some people dish out and kept up the thread.

Jesus Christ, people. Clicking on a link ain't a involuntary tick. Don't believe it, don't read it.

And for those holier-then-thou (lots of religious overtones in this post -- jeez) individuals whom computer viruses avoid like a plague: Corporations with much higher level of cyber security then your pathetic Inspiron get cracked all the time. It is responsibility of a company safeguarding liquid assets to assure that that the person who has access to them is authorized to do so. A responsibility from which we are too eager to absolve Neteller. If all it takes to get into a NT account is a keylogger, then those safeguards are clearly inadiquate. And instead of changing them to be more secure they are hiding behind a policy to ignore it until it goes away. It doesn't take much to make an account harder to crack. An email confirmation of a transaction is one. A required phone contact before email can be changed is another, so that someone who got the account# and secure id can't change the email. And while some might find this too burdensome, clients who chose to impose such restrictions on their accounts should have the option to do so. Hell, at the moment I'd settle for them sending the account number and the secure id number in two separate emails or sending one through the mail. This is just a basic security precaution and not hard to implement.

--Polly

[PollyEmory]

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hey neteller123, let me break it down for you... if your story is true.

1) neteller wasn't hacked. You're the only one whose account was hacked.
2)Your account was "hacked" through your own incompetence. Try to keep your personal info safer next time.
3)I have no sympathy for you. See item 2.

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Sheesh, what makes you think I give a rat's a*s*s about your sympathy? My point is, your Neteller account could get hacked and Neteller WILL NOT TAKE RESPONSIBILITY FOR YOUR LOSS because they are not regulated as a U.S. bank. Get it?

Again, I don't need your sympathy and I don't have a doubt you are an uber nerd who knows how to secure your home network.

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Your attitude stinks. It stinks more than your story. [img]/images/graemlins/mad.gif[/img] Do you work for firepay?

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HA! That's rich!! You went out of your way to TELL THE GUY HE DOESN'T HAVE YOUR SYMPATHY(!!!!!!!!!!!!!) which is about the most useless of things to say, and then you bitch about his attitude. How would you have liked him to respond? How would you have responded to a similar post directed at you? I'm positive Neteller123 is regarding your sympathy witholding with all due seriousness it deserves. None.

[Forum Enforcement Division]

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My point, and I do have one, is that the OP....

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You are the OP.

Please consolidate the multiple aliases you are using in this thread. Choose one and go with it.

You are confusing the newbies and boring the rest.

[PollyEmory]

ForumEnforcement division -- I am sure you have IP logged as an evidence of this, right?

I'd hate to think you're just a blowhard with no actual power blowing smoke.

[LinusKS]

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And for those holier-then-thou (lots of religious overtones in this post -- jeez) individuals whom computer viruses avoid like a plague: Corporations with much higher level of cyber security then your pathetic Inspiron get cracked all the time. It is responsibility of a company safeguarding liquid assets to assure that that the person who has access to them is authorized to do so.

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Good point.


McD, the OP got his money back because the third party site cooperated, and because the thief didn't gamble it away or transfer it out in time.

He was lucky.

[PrincipalSkinner]

"I'd hate to think you're just a blowhard with no actual power blowing smoke."

BINGO!!!!

[AliasMrJones]

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Your liability is limited to $50 if you notify the bank within two days, and $500 after that.

pirg

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If you'd read what is on that page you linked you'd see this:

Although the banks have announced voluntary plans to limit liability to $50 or less, it should be the federal law (as it is in Massachusetts).

It looks like there is a liability limitation in MA, but that doesn't help the rest of us.