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  #1  
Old 08-08-2005, 08:06 PM
groo groo is offline
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Join Date: Dec 2004
Posts: 163
Default Re: TotalBet and UKBetting have took money from my Account

Ecash is now giving out a phone number, and claiming that it is toll free, for Darren the casino mgr, of course the number in nonsensicle if you are calling from the US (and probably all of N. America). Here it is in case it helps those of in Europe 02 07 921 9188.
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  #2  
Old 08-09-2005, 12:30 PM
JTrout JTrout is offline
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Join Date: Jul 2003
Posts: 471
Default Re: TotalBet and UKBetting have took money from my Account

The phone# I was given to call (for U.S. residents):
011-44-207-921-9188

I did receive a reply today from Darren:
------------------------------------------------------

Dear xxx,

On May 31st 2005 we announced a range of new Casino incentives and as a
result we reset our bonus systems on July 31st to remove any
residual unused casino credits. These will have been previously shown as
non-withdrawable casino credits.

An email was sent to all customers on 26th July warning customers of this change,
and the likelihood that non-withdrawable balances could be affected.

I have asked our Finance dept to confirm that the adjs were correct and will get back to you shortly.

Best regards,

Darren
totalbet
---------------------------------------------------------
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  #3  
Old 08-09-2005, 01:19 PM
groo groo is offline
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Join Date: Dec 2004
Posts: 163
Default Re: TotalBet and UKBetting have took money from my Account

[ QUOTE ]
I have asked our Finance dept to confirm that the adjs were correct and will get back to you shortly.

[/ QUOTE ]

WOW....neither of my e-mails had that line, looks like Darren made adjs to his e-mail. I'll have my "smell test" dept confirm that the adjs were correct and will get back to you shortly.
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