Absolute, wants to be trusted? Hah!

[primetime32]

[ QUOTE ]
watch out for absolute. friend had signed up with them awhile ago but never ended up playing, he then was approached by an affiliate and sigedn up for bigchippoker(AP skin). he was told by bigchippoker support that it was okay to play there, even though he had an old account at ABsolute.

His account was suspended 6 months later, BigChipPoker arent responding to any e-mails, and Absolute have told him "you have two accounts at Absolute, we're keeping your $2300, bye".

[/ QUOTE ]

This scenario doesnt sound too fishy.

Absolute is as trustworthy a site with top notch customer support. I am sure there is far more to this story than what your buddy is telling you.

[celiboy]

[ QUOTE ]
[ QUOTE ]
watch out for absolute. friend had signed up with them awhile ago but never ended up playing, he then was approached by an affiliate and sigedn up for bigchippoker(AP skin). he was told by bigchippoker support that it was okay to play there, even though he had an old account at ABsolute.

His account was suspended 6 months later, BigChipPoker arent responding to any e-mails, and Absolute have told him "you have two accounts at Absolute, we're keeping your $2300, bye".

[/ QUOTE ]

This scenario doesnt sound too fishy.

Absolute is as trustworthy a site with top notch customer support. I am sure there is far more to this story than what your buddy is telling you.

[/ QUOTE ]

This is what I'm worried about. I plan to open another account there with Rakeback. I'm worried that if they see this, they'll just confiscate all my funds and I'll have no recourse......

Is this true for party also, if one plans to a) open a new account, b) deposit through a credit card, c) play for a while, and then d) cashout via check? How much hassle, and also, why would party give you hassle about possibly cashing out and then chargebacking, while you could do the same to neteller? Will neteller give a bunch of hassle?

[jrz1972]

I once got pocket aces cracked while playing at Absolute, so I don't trust them either. That site is obviously OMFG RIGGED!!!11!!!

[ QUOTE ]
So ask them what they need and give it to them. What is so hard about that?

[/ QUOTE ]

I've asked them 4 times, and they keep telling me they have mailed me what I need to know, only they haven't, which I've told them 4 times.

[brazilio]

Absolute has if not the best customer service, at the very least second best behind pokerstars. I've never had a problem in over 2 years and a skrillion cashouts.

[Catt]

[ QUOTE ]
[ QUOTE ]
So ask them what they need and give it to them. What is so hard about that?

[/ QUOTE ]

I've asked them 4 times, and they keep telling me they have mailed me what I need to know, only they haven't, which I've told them 4 times.

[/ QUOTE ]

Perhaps their emails are getting caught in a spam filter on your end?

[MrBlueNose]

[ QUOTE ]
[ QUOTE ]
watch out for absolute. friend had signed up with them awhile ago but never ended up playing, he then was approached by an affiliate and sigedn up for bigchippoker(AP skin). he was told by bigchippoker support that it was okay to play there, even though he had an old account at ABsolute.

His account was suspended 6 months later, BigChipPoker arent responding to any e-mails, and Absolute have told him "you have two accounts at Absolute, we're keeping your $2300, bye".

[/ QUOTE ]

This scenario doesnt sound too fishy.

Absolute is as trustworthy a site with top notch customer support. I am sure there is far more to this story than what your buddy is telling you.

[/ QUOTE ]

He's shared every e-mail with me. The last two were as follows:

"We will reactivate your account. Please just send us [standard documents]"

He sent them.

"Your account is closed. [quote a large part of the T&C, none of which he has broken.] It will not be reopened."

And the account isn't even with Absolute, its with BigChip. He's e-mailed them twice today, no response.

[Rainbow Warrior]

I like and trust Absolute, too.
Not so sure about there CS though.
I was amused and surprised at this recent response to my Rake Structure inquiry:

Dear Dan,

Thank you for your email.

Regarding your concern, rakes are commissions for us. In a casino, player play vs the DEALER. We don't. We let people play vs them. We have no dealer that plays.

Thanks for playing at Absolute Poker! If there is anything else we can help you with, please let us know. We're here for you!

Sincerely,

Andres
Team Absolute ~ Customer Support
"Continuing to be the Best and Most Trusted"
Support@AbsolutePoker.com

Refer your friends to Absolute Poker today and we'll hand you some FREE cash. See www.absolutepoker.com/promotionsReferAFriend.asp for more details!

--Original Message--
From: xxxxxxxx@shaw.ca
Date: 12/04/05
To: support@absolutepoker.com
Subject: Rake[#1527925]

Hi,
Funny thing, but I can find NO info on your site about the ring game rakes, only ARP info.
So what are the rakes????
Dan XXXXXXXX

[obsidian]

Go to web site. Real money > rake schedule.

Solved. Also, when you ask the question "What are the rakes???" you are just asking for someone to misinterpret your question. Asking what the rake structure is would have probably gotten a better response.