Is this a good floor decision at Wynn?

[Xelent]

As far as I knew up until today, the managaement was not allowed to look back at the cameras to make a floor decision or to correct something done in error. If there was an error that wasn't pointed out in time, next hand. Here was the situation today.

I was sitting in a NL game at the Wynn when on the river, the first player turns over QQ for queens up and the 2nd player turns over A7 for 7's up. The dealer picks up the QQ and mucks it. Than pushes the pot over to the A7. As he is shuffling, the player next to the QQ guy said "wait a minute, isn't the pot his (pointing to the QQ guy)" The dealer said he thought it was QK. Several others at the table including myself confirmed it was QQ. The A7 already stacked the chips and as far as my knowledge goes, the pot belongs to him. I have lost many big pots in similar situations.

Anyway, they call the floor over. And the floor says that if we agree it was QQ, we can give the pot back to him. So now he has to find out all the action to get the pot exactly right. Of course, no one could remember or agree on who put money into the pot or how much. They went to the cameras and came back 15 minutes later, giving the chips to QQ. Is this normal?