TotalBet and UKBetting have took money from my Account

[peregrine]

Hey!!! I got the exact same e-mail with one significant difference. There was no goodwill offer of GBP25. WTF!!!!!

[Emperor]

This is ridiculous.

JEK , Do you have a contact there? Can you help facilitate getting this fixed?
Thanks!

[JTrout]

The 25 GBP was added to each account today.
I immediately cashed out of both sites.

The way i've been running on those games, I'm saving money by leaving them. [img]/images/graemlins/tongue.gif[/img]

ps. I'm 100% certain that some (though not all 150 GBP) was REAL money, not "non-withdrawable funs", but I didn't see any future in fighting that battle.

I hope I'm wrong, and all funds are returned to all those slighted.

[Synergistic Explosions]

glad i had not deposited there this month before reading the woes.

Now I can never deposit there in the future as I'm sure they will steal my deposit.

I think they will lose many players after this.

[peregrine]

I still have not received my money back and no good faith offer either.

[groo]

Received another e-mail from "Darren" today stating they would investigate further......

Hi Al,

We are urrently investigating all the customer adjustments and I will get back to you shortly with a response.

You can reach me on 079585 79707 and 0207 921 9188.

Regards,

Darren

I still feel this was an honest mistake, but the idiocy of how it's been handled amazing. Glad it wasn't substantial money.

I haven't been credited with the money they offered.

[Walker]

Those bitches are notorious for not answering emails. Just phone them and talk tough. Keep calling until you get your money (and any bonuses).

[ QUOTE ]

I've been giving quite generously at the tables! [img]/images/graemlins/tongue.gif[/img]

[/ QUOTE ]

Probably what you've been giving it's not enough. [img]/images/graemlins/smile.gif[/img]

[JTrout]

This e-mail was sent to me today:

Hi xxx,

After review and investigation, I have recredited both your accounts with £75 each.

I apologise for any inconvenience caused.

Best regards,

Darren

--------------------------------------------------------

The money is in my account.

The e-mail addy was:
casino.controller@totalbet.com

[peregrine]

I got the same e-mail and my account withdrawal total has been restored.