Empire "50JULY" 10x Specific??

[theblitz]

They had the same problem with the previous bonuses in June.

I e-mailed them and they sorted it out - in the end.
I played the hands in the meantime and they counted.

p.s. Just entered the code and got my $100 bonus. Now i just need to play 1000 raked hands

[SamIAm]

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Didn't get the email, but I used the bonus code and now have $100 bonus awaiting me. Good stuff.

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[HesseJam]

mine is also "elapsed" and I got only 10 days. An email won't hurt. They fixed it last time.

[wbrumfiel]

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I deposited and it said it went through, but then it didn't show up in my cashier window and it says "elapsed" in my bonus account info, anyone know why this might have happened?

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not much you can do to sway them, if you cash out within 15 days of the bonus you cant get it.
The exact same thing happened to me actually. I even got an email saying that "$100 has been added to my bonus account, blah blah blah." So I emailed Empire asking why it wasn't it my bonus account and asked if they could add it there because there "must have been a mistake."

Their response was that I withdrew funds the day before depositing. Therefore, under their new rules, the bonus is invalid. We apologize for the inconvenience, blah blah blah.

What BS. Should I even bother replying back to them to try to sway them? Waste of time?

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[Laomedon]

Yeah, the new rules are what happened to me too... Very disappointing.

[buffett]

I deposited on 7/13/05 and they told me I had until 8/13/05 to clear. Yesterday my due date magically switched to 7/23/05 and my bonus status was labeled "Elapsed." I emailed Empire and CSR Suku wrote me back to tell me not to worry about it. He said I should just play 1,000 raked hands, email him back after that, and then he'll credit me the $100.
-web