Absolute cashout problem-audit?

[dutchgrl]

Do you actually have a phone number where I can call them? I did not know they had telephone support. I made little improvement today. I faxed the documents over 3 times, and they received the utility bill (only, or course). They are saying they still have not received an ID copy. So now we are several faxes later already, with no news from them, and no e-mail confirmation........amazing.......