Gaming club support.. neteller issue

[KINGOFINLAND]

Is there any VIP support at gaming club? Or at least any that responses in a decent time.

I made a deposit via Neteller there, it said there was a error connecting neteller and request couldn't be done.
I log in to neteller and see the moneys are gone anyway, but nothing has came to GC account.. emailed the support and explained situation, been 6 hours now and no answer.
Very annoying, just began playing there and not so good first impression.