Golden Riviera bonus?

[HighRollinAC]

i didn't have to provide any additional documentation on cashout, but i did have to call them to get the bonus credited (after sending three emails), so maybe that's why. it took three or four days to hit neteller.

Yep. I withdrew without the bonus. I didn't feel like hassling them for it. Buyer beware I guess. Good luck

Has anyone else had this problem, not getting their bonus. This is a prima site so their somewhat reputable.

[kruschel]

I always got my bonus at GoldenRiviera within a few hours. And I played for 30+ bonuses there this year.
It could be a problem with their email-adress. The one from Phil doesn't always work. I always sent my mails to
SupportGRP@goldenrivieralounge.com and help@vegaspartnerlounge.com as well.