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#1
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Pokerroom put free money in my account
I Just got an email saying a $10 bonus was cleared and now there is mysteriously $20 in my account. I did not deposit nor did anyone I know. Should I email support or just play with the 20 dollars. I was planning on depositing this week anyway. Has this ever happened before to anyone?
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#2
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Re: Pokerroom put free money in my account
It's always good to tell the support about this kind of things, one site has paid neteller withdraw couple of times me twice I told them both times and they took the moneys back. Now after that I have got much better support service, if I email them about some problem they will fix it and once I got too little to neteller after withdraw, immidietly after I emailed them they sent rest of the money + good bonus.
As well as the site fixed me a special rakeback deal without any affiliates or other stuff, even tho im just a small time player. And no doubt they would have found out the double credited withdraw sooner or later. |
#3
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Re: Pokerroom put free money in my account
I just got 4 (10$) bonuses added this morning between 6:30 and 7:00 am.
I don't know why though. I contacted them. Hopefully, honesty gets me somewhere. |
#4
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Re: Pokerroom put free money in my account
Update:
They just subtracted 16 of the original 40 from my account. Its labeled as a "correction". Who knows. |
#5
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Re: Pokerroom put free money in my account
They took out 8 of my 10. Got no email about it.
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#6
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Re: Pokerroom put free money in my account
Yeah, (10-8)thats what it looks like for me too.
Eh, not bad. Still made a few bucks. |
#7
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Re: Pokerroom put free money in my account
Looks like they're only taking back 80-85% from each error. Pretty nice of them. I just checked my Transactions screen and it shows Deposits of $100 and $10, and Corrections of -$85 and -$8. I still have a pending $100 bonus that looks like it takes priority over the VENDOR depsoit bonus I'm working on. I think I'll just go ahead and clear it tonight if it's not gone by then.
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#8
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Re: Pokerroom put free money in my account
I got this too. Its a bonus with 400 points pending that needs to be cleared. Empire used to do this too before they had a reload bonus. They force you to clear these 400 hands before you can do the reload. Anyone try to just lose this $10 to see if the pending bonus went away?
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#9
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Re: Pokerroom put free money in my account
I got 6 of these. It says in my account that (at least for the first $10) I need to clear 25 points for it (which is a good deal). I obviously can't tell about the other 5 $10 bonuses.
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#10
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Re: Pokerroom put free money in my account
I got 2 e-mails saying $10 deposit bonuses had been credited to my account. I check my account and no money has been added, but there's now a $100 bonus dollar package listed with 285 points required to clear. Interesting...
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