William Hill Casino Number, Account Suspended

[AASooted]

[ QUOTE ]
I got my account suspended on William Hill Casino when trying to cash out on neteller. I was told this was mostly unheard of on the cryptos, I hit 4 of them though. Any thoughts on what could be up or what I should do?

[/ QUOTE ]

I hit them up for the first time a few weeks ago. I had a good run and tried to cash out the same day (probably a mistake). When I hadn't received the money a week later, I tried to log in and found my account was suspended.

When I finally got CS to return an email, they told me they needed to see ID and a statement from the funding source to run a security check. I had to send the digital photo of my passport 3-4 times before I got a response, but eventually I was approved and got my money within a couple of days. Keep at them.

[ QUOTE ]
Also, is this the right number to dial exactly of William Hill Casino, or do I need some code? I keep getting a busy signal and wondered if it was the right number. 011 800 3551 3551

[/ QUOTE ]

I can't remember the number I dialed (from the U.S.), but that sounds similar. Whatever number I dialed, I got a human being, but he just told me I had to email the stuff I'd already sent. It didn't do me any good to reach a person on the phone.