Party Poker November VIP Payments

[Perseus]

Instead of emailing, I called them. I was given 300 even though I was told 400, and after 10 minutes of explaining they instantly put 100 back into my account.

I would encourage others to take the 15 minutes to call and speak to them, worked for me.

[MicroBob]

will do.

since i've already e-mailed i'll wait a couple days to see if that accomplishes anything first though.

glad it worked out for you and that there is apparently hope for the rest of us who got a little screwed.


As I mentioned in my e-mail to them though...this is the 2nd mth in a row I've had to waste my time re-explaining to them how much they said they were going to give me...add to that the annoyance factor of not even knowing if I'm going to get the money due and these situations get tireseome pretty darned fast.

I appreciate their efforts to try to get rewards for their high-volume players...but the hassle one has to go through is awful. And I hate feeling like I'm the one begging them to get the full amount of money I should be getting.


Anyway..end of rant...still holding out hope that the VIP-club gets their freaking act together.

[Back In Black]

Where can I find how many RAKED hands I play in a certain time period? I'm assuming you are getting this figure from PT?

[Michaelson]

Email them and ask.

[grouchie]

even though I was told the 5th, i have received nothing yet.

[Thunda]

I'm in the same position as grouchie above ..

I was told $450 for 12K hands and altho I know I didn't hit the target as a went away for a week or so, I was told on the 1st of Dec I would be paid a proportional amount ..

Now the 6th .. and nothing

[ QUOTE ]

my response:

Dear Arthur,

Thank you for contacting us.

I understand your concern and have forwarded your email to our management. They will look into the matter and get back to you as soon as possible. I am sorry for the inconvenience and would like to thank you for your patience.

Thank you for choosing us as your online gaming site!

Wouterv
Party Poker VIP Club
Customer Care

[/ QUOTE ]

I got the exact same email (is the name Wouterv hindi for "screw you" ?) and still haven't gotten any of my bonus. The program itself was a great idea, but they sure know how to drop the ball. I'm sure not putting in much time there until they figure out what they're doing.

[tigerite]

[ QUOTE ]
I was offered $1000 for 27000 hands. Bonus was received today.

I have not received an email about a December Bonus or about completing the November bonus.

[/ QUOTE ]

I think the December ones won't be for a week or so:

[ QUOTE ]

I am delighted to confirm that a PartyPoker.com VIP Club offer will be sent
to you by pop up and email in the month of December after the 14th.


[/ QUOTE ]

[Digs]

paid~

[hemstock]

The deal I got was for $160 per 4k raked hands. I played over 18k raked hands this month and received only $200. Should have seen that coming from party. Let's see what happens.