William Hill cashout problems

[mothra]

I use the sterling edition (not ecash direct) and requested a withdrawal about a week ago. Their web site claims withdrawals to neteller are immediate. A few days later, after no action in my neteller account, I contacted them. An email, then a phone call later, I got an email telling me the transaction has been completed. But, still, nothing in neteller.

I have emailed them back Friday and am still waiting.

So, heads-up to others with accounts there....and I would appreciate suggestions.

[jmfm]

I cashed out a little over a hundred to neteller on the 12th and I still haven't received it. 3 emails and not one response... not even a "we're looking into it" bs email. Monday I'm trying the old phone call but i'm personally disgusted with their crappy software and horrible customer service.

[GrandmaStabone]

This has happened at Will Hill before, everyone got their money, albeit late.

[AncientPC]

My WHill cashouts take about a week, still waiting on one.

[OldYoda]

[ QUOTE ]
. 3 emails and not one response... not even a "we're looking into it" bs email. Monday I'm trying the old phone call but i'm personally disgusted with their crappy software and horrible customer service.

[/ QUOTE ]

Regarding your cashout, I'm sure you'll be fine. I think that the real issue is the horrible customer service. Why should anyone put up with that in this ultra competitive invironment?

[Shoe]

For some people approximately a free $50 a month is worth the terrible service. And by terrible i mean non-existant.

[Doc]

I've fought this before as well and had difficutly getting them. The only way to get to customer service who actually can do something is call during London business hours. Call E-Cash direct and ask them to transfer you to William Hill. I have had to do it a couple of times. In short William Hill almost the worst Crypto for CS (Classic still wins that race I think)

Doc

[2easy]

the only number i have for them is 011 800 3551 3551. can you please post the ecash direct number, if it's a different one? thanks.

[Doc]

1-877-874-0274 in North America

Doc

[2easy]

tyvm