Can't use my CD-ROM or DVD/CD RW drives

[judgesmails]

Everything worked until today when I did the following trying to use my new iPod:

1. Installed the iPod software, including iTunes, that comes with the iPod through my CD-ROM.

2. Re-booted (as instructed)

3. Tried to refer back to iPod CD through CD-ROM for instructions on how to import songs from my external hard drive to my iPod (not in the book).

My CD-ROM and DVD/CD RW drives are not even present in the directory of available drives with removable storage. I can't find a way to access them at all. The drive does not automatically work with the CD in it, as it used to.

I am guessing this is something easy, but I don't know enough about these things to figure it out. Can anyone help?