Absolute rakeback problem

[irishpint]

I signed up for absolute through an affiliate however I must have done something wrong because for whatever reason I'm not getting rakeback there. Is there anything I can do, or anything I can ask my affiliate to do(like contact absolute?). Is closing this account and opening another account, with the same neteller, and doing rakeback possible? Any experience with this or a problem at another site not giving you rakeback?

Thanks
Kyle