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Weird FirePay account suspension
So I logged into my firepay account for the first time in six months, looking around for a place where I can register a new bank account. I couldn't find it, but as I was clicking the various links all of a sudden it tells me my account is suspended due to suspicious activity and tells me I'm supposed to fax them a copy of my bank statement and drivers license.
Then I get this e-mail: [ QUOTE ] Dear XXXXX (me), Our records indicate that you are attempting to open a new FirePay account, but have already opened one in the past using the email address XXXXXX@YAHOO.COM [[[some yahoo account (a person's name) that I've never heard of before]]]. As per our Terms and Conditions of Service (http://www.firepay.com/terms/index.asp), you are only permitted to open one FirePay account; please continue using your original account. You may log into your account at www.firepay.com using the email address XXXXX@YAHOO.COM [[[same as above]]] and your password. If you do not remember your password, please click the ?forgot password? link on that page and follow the instructions; a new password will be emailed to you immediately. Thank you for your cooperation. Sincerely, FirePay Customer Service Email: info@firepay.com [/ QUOTE ] Bizzare.. My firepay account is connected to an old, cancelled bank account, so I don't think I need to worry about getting ripped off, but should I bother faxing in those things? I think I might just use NeTeller from now on. |
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