UKB/TB money-taking still unresolved. Please respond.

[peregrine]

When Totalbet and UKB removed uncleared bonuses, they also removed actual earned money from my account and I thought others also had this happen. Despite several e-mails and phone calls to Totalbet, this has still been unresolved (from my point of view). They keep claiming only unearned bonus money was taken. I thought other posters had similar complaints as me. However, there has been nothing about it posted and a previous post of mine about this on this forum did not get a response from anyone. Didn't this happen to a lot of others? Has anyone had this satisfactorily resolved?
Am I alone with this issue? Thanks for any relevant response.