Has anyone gotten refunds for PP's connection failure last night?

[Sniper]

I had provided detailed info on this here as it occured

[Hornacek]

Just to update interested parties, 4-5 more whiny bitching emails have finally resulted in my full refund of my 8x33 games I was playing... whew.

[jason_t]

[ QUOTE ]
Just to update interested parties, 4-5 more whiny bitching emails have finally resulted in my full refund of my 8x33 games I was playing... whew.

[/ QUOTE ]

You shouldn't have been refunded.

[Karak567]

[ QUOTE ]
Just to update interested parties, 4-5 more whiny bitching emails have finally resulted in my full refund of my 8x33 games I was playing... whew.

[/ QUOTE ]

What did you say to them to get a refund?

[Hornacek]

[ QUOTE ]
[ QUOTE ]
Just to update interested parties, 4-5 more whiny bitching emails have finally resulted in my full refund of my 8x33 games I was playing... whew.

[/ QUOTE ]

What did you say to them to get a refund?

[/ QUOTE ]
They asked for my hand histories, and the table names I was at when the outage occurred. They agreed that it was technical difficulties on their end (I was surfing Google and Yahoo! just fine at that time). I mentioned that it had taken forever for them to get back to me, and whined about how this usually was resolved within a day at Empire and Euro; since I recently moved back after the separation, I expected the same type of response at Party, and was thoroughly disappointed. I even mentioned considering moving over to Stars full-time.

Even if it wasn't their fault, they took the blame for it, and I think the biggest key was potentially frightening them into leaving Party for good.