Another Case of Prima locking an Account without Evidence

[Ulysses]

Granny,

This apparent business practice makes no sense to me either. But I do know of players who have had their accounts locked and received one communication that says basically "Your account was locked and seized due to fraud." Their efforts at getting any further detail from either their skin or Prima have been unsuccessful.

Now, the suspicion in the two cases I am personally aware of is that in some game or other that they played, someone lost money that came from a stolen credit card or something.

However, how can that merit closing the account and seizing all funds, much of which came from play against regular opponents in good standing?

As I said, I personally know of two people w/ impeccable reputations in both live and online play that this has happened to.

On the other hand, I know of tons of Prima players from 2+2 at 1000NL and lower who have never had any problems. But this seems to be a common occurrence in the higher limit games. It appears that a VERY high percentage of high-limit players at Prima end up with their accounts locked. Definitely a high enough percentage for people to at least do their homework before keeping too much money there.

[DanTheMan0909]

_THESTAR_ has won about 7K from the player with the "bad money", but prima has locked the account with 60K USD in it !

Still, this is an acceptable procedure while an investigation is in progress, but it is now over 2 months since the account was closed and _THESTAR_ haven't heard from Prima once unless he wrote them himself.

Is this fair?

/DTM

[PBaek]

[ QUOTE ]

> >The funds that you received were brought into the network and passed to
>you
> >fraudulently.
> >There will be now reversal of this decision and you will remain
>permanently
> >locked out of the network.
> >
> >I hope this can finally bring some closure to this issue.
> >
> >Kind regards
> >
> >Poker Management
> >Captain Cooks Poker
&gt; &gt;www.captaincookspoker.com </font> [/b]

[/ QUOTE ]

GrannyMae,

Would you accept this if your account was closed with 60k in it. I would think not. This statement contains no specific reason. It is the same standard response that are made to all the big players accused of cheating. It says nothing about this player.

Peter.

[theBruiser500]

Why isn't there a similar problem of people winning "bad money" on partypoker, pokerstars, or UB?

[Ulysses]

[ QUOTE ]
Why isn't there a similar problem of people winning "bad money" on partypoker, pokerstars, or UB?

[/ QUOTE ]

Prima allows people to deposit large sums of money very easily, way easier than on any of those sites. This results in what look like some very questionable and sleazy actions by the site(s).

Party, of course, doesn't even have any big games.

[rigoletto]

Granny, I usually like your no nonsense approach to these issues, but this time you are way of base. The e-mail from captaincookspoker.com doesn't explain anything. All the corrospondence was posted on a Danish poker forum ( link to relevant thread ) and nowhere do they give any reasonable - or even detailed - explanation that justify seazing the whole $60K.

If your bank told you that somebody transfered $7000 of unlawfully antained money to your bank account and then went on to close your account and take all your money, you wouldn't accept an answer like the one posted would you?

[froggy527]

I too agree that there reason was pretty weak,and
should be a little more specific.

[GrannyMae]

i'm staying out of it from this point rigoletto, and was not going to respond any more here. however, i have always had great respect for you so i will answer.

from what i understand, someone bought in a large amount of "bad" money and dumped it off. i would not be happy if i were the receiver of the dumped money and they froze my account while it was sorted out. however, this has been going on for 2 months, and they refuse to reopen the account. the emails look like capt. cooks were on the side of the player and was assuring the player renumeration when it was sorted out because the player appeared to be an innocent party. 2 months later they won't unfreeze the account 60k or no 60k. i won't harp on the issue that the Ts&amp;Cs clearly state he loses the cash because it was 'bad' money. in this case it appears that they feel he was complicit.

i am thinking of getting involved with TGC on some business, so i too am waiting to see how this fleshes out. i just know that microgaming is as honest as they get, and the claims that they did this just to steal was preposterous.

i'll keep my mouth shut on this issue and convert to an observer from this post forward.

[NLfool]

I think microgaming started out as an online casino business and allowing credit cards which in turn were reverse charged when the user lost. Now my question is why they still allow card purchases or even such ridiculously large games. Or why prima has so much power. The skin I play at tried their best but they said ultimately prima has full power.

[PBaek]

One of the things that leaves me puzzled is that Prima Poker doesn´t contact the player. Prima lets it go through Captain Cooks (CC) and CC only get word from Prima that _THESTAR_ has recieved "bad money".

So when CC does not even have the evidence - and Prima Poker refuses any contact with the player, they never have to show any evidence. This is ridiculous.

Someone please explain to me how this way of running a business can be considered fair to the players.

Regards, Peter.