what happened to disconnect protection on party??

[mj2]

20/40 party. 3 people limped in, I raised with KQ on the button. Flop comes queen high. The cutoff bet and I was trying to raise. My screen froze. It came back with the clocking showing 1 second and then before I could move my mouse, my hand was folded. huh? Everyone else folded and the cutoff won $237. Can someone expain this? I have sent party an email.