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| View Poll Results: Seed 2 vs Seed 15 | |||
| 15) Nirvana - Smells Like Teen Spirit |
   
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145 | 90.06% |
| 2) Green Day - Hitchin' a Ride |
  
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16 | 9.94% |
| Voters: 161. You may not vote on this poll | |||
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#1
11-11-2005, 02:05 PM
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EPVIP October: What\'s your status?
I haven't received anything yet. In another thread some people have complained about not receiving the correct amount. What's your status? (Technically, they have until midnight tonight.)
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#2
11-11-2005, 09:35 PM
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Re: EPVIP October: What\'s your status?
3 1/2 hours to go. Not looking good.
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#3
11-12-2005, 12:20 AM
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Re: EPVIP October: What\'s your status?
email them vip@empirepoker.com
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#4
11-12-2005, 02:10 AM
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Re: EPVIP October: What\'s your status?
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#6
11-12-2005, 11:57 AM
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Re: EPVIP October: What\'s your status?
My response from epvip
[ QUOTE ] Thank you for contacting customer support. I see from your account that you played ‘Raked Hands for Bonus’ and 300MATCH Bonus at the same time. As per the Terms and Conditions of the both promotions: /*This offer cannot be clubbed along with any other deposit / signup bonus offer. All signup/deposit bonuses during the promotion period will be deducted from the player's prize money. */ As you received $300 from the 300MATCH bonus you are not entitled to receive anything for this promotion. The higher bonus always overrides the lower bonus. I sincerely hope that this has not spoilt your enjoyment of your online gaming experience with Empire Poker. If you have any more concerns or suggestions please feel free to contact us. Best regards, Linda Empire Poker VIP Players Club Customer Support Team www.ep.com <http://www.ep.com/> [/ QUOTE ]
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#7
11-12-2005, 01:49 PM
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Re: EPVIP October: What\'s your status?
The question seems to be then....
Were all those who did not get paid also still doing the Match 300 Bonus at the time they clicked through for the No Deposit Bonus? I didn't participate in the Match 300 Bonus and got my No Dep Bonus in full (and on the 10th I believe it was.) Those T&Cs can be pesky little things which perhaps we are all learning to pay more attention to. I'm grateful for this forum where I am enlightened on a daily basis.
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#8
11-12-2005, 01:58 PM
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Re: EPVIP October: What\'s your status?
[ QUOTE ]
The question seems to be then.... Were all those who did not get paid also still doing the Match 300 Bonus at the time they clicked through for the No Deposit Bonus? I didn't participate in the Match 300 Bonus and got my No Dep Bonus in full (and on the 10th I believe it was.) Those T&Cs can be pesky little things which perhaps we are all learning to pay more attention to. I'm grateful for this forum where I am enlightened on a daily basis. [/ QUOTE ] i only received $25 out of $75 and i had finished the Match 300 days before i even got the email about this additional bonus (only played for a $50 bonus on the Match 300) im emailing CS but they dont appear to even know bout the second bonus so im not too optimistic bout receiving the extra $50 [img]/images/graemlins/frown.gif[/img]
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#9
11-12-2005, 03:53 PM
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Re: EPVIP October: What\'s your status?
[ QUOTE ]
im emailing CS but they dont appear to even know bout the second bonus so im not too optimistic bout receiving the extra $50 [/ QUOTE ] Perhaps e-mailing vip@ since it seemed to be a VIP promotion.
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#10
11-12-2005, 03:57 PM
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Re: EPVIP October: What\'s your status?
[ QUOTE ]
[ QUOTE ] im emailing CS but they dont appear to even know bout the second bonus so im not too optimistic bout receiving the extra $50 [/ QUOTE ] Perhaps e-mailing vip@ since it seemed to be a VIP promotion. [/ QUOTE ] should have stated that it was vip@ that i emailed finally got them to tell me to email affiliates@ as the $25 they credited had that reference on it on their side. i get the all too regular feeling that they havent a [censored] clue what they're at
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