Nailed By Empire

[aphoward]

Well I hadn't bothered reading the stuff on here about Empire, but apparently I should have, as my account was killed today. I received the following respones via customer service email:

"Thank you for contacting customer support.

We want to inform you that this account has been randomly checked and found to be consistent with suspicious and wrongful actions that we don’t support at EmpirePoker.com. For this reason we regret to inform you that the account has been closed permanently by management. Unfortunately, the process is not reversible.



For more information please see our terms and conditions:

http://www.empirepoker.com/about_us/...formation.html "

Interesting, since I don't find anything in those terms that I violated....

"Thank you for your further e-mail.

Unfortunately we cannot provide you with further information. The account has been closed due to a Management decision and is irreversible."

Well isn't that conveinently useless information. Thanks for having an absolutely crappy customer service department Empire....

"Any account which shows almost zero activity between bonuses is subject to investigation.

As previously advised, this was a decision made at a higher level and is irreversible."

Third times the charm I guess, finally get a real answer. I think this is a bunch of BS, and I sure don't find any warning of it in their terms. Not to mention that I *used* to play there lots before the last bonus, I just haven't had much time since.

Does anyone know if I sign up for another account, will it get axed ASAP? I guess I could use the signup/IGM bonuses all over again just to show them [img]/images/graemlins/wink.gif[/img].

[jokerthief]

Did they confiscate any of your funds?

[hizo1]

did they take your money too?

[aphoward]

Luckily there was no money in the account (I had cashed out a couple weeks ago).

[sfwusc]

EV+ bonus places need to be given cover play. Going after just bonus and cashing out is going to get you banned at some point. I know I whore casinos all the time.

this reminds me of that quote from star wars. Hans Solo,,, Even I get boarded sometimes.

Well, sometimes you get banned if you are just a whore.


SFWUSC

[SinSixer]

Off topic, but why do you have Ashlee Simpson for an avatar?

[BradleyT]

Yeah but no poker rooms had done this until now.

Empire was happy to not allow players to get account specific bonuses when they were posted here and 800 people would try them, why not make 99% of bonuses account specific and eliminate the "whore" problem?




Dear Bradley,

Thank you for contacting customer support.

We regret to inform you that this account has been closed due to management decision and it is not reversible for any case.

If you have any more concerns or suggestions please feel free to contact us.

Best regards,

Samantha
Empire Poker
VIP Players Club
Customer Support Team
www.ep.com

[sfwusc]

Figured I needed one.

I have Jessica as my buddy icon for AIM. Just sharing the love.

I need to get another one, but I think people might see that and think of me now [img]/images/graemlins/smile.gif[/img]

SFWUSC

[BottlesOf]

I always look at your posts and get confused by your signature. I try and figure out what "SFWUSC" stands for, until I realize that it's your name. Do you think you could make your sig not all caps, or throw a "-" before it?

[sfwusc]

Got it

-SFWUSC

SFW @ U. South Carolina