Dell / Weird

[Yeti]

I order a 2001FP off Dell at around 5pm then go to eat. I arrive back and I have 4 missed calls off 01234567890. Weird. A quick google search reveals this happens if a company has not set up their phones properly. OK.

Then my phone rings again at 8pm, same number. I answer, it's Dell. He then asks me lots of questions, it starts off confirming my name/address/home number, last 4 digits of card used, how long have I lived here, etc, then progresses to 'business phone number?'. I tell him I'm a student, then he asks for student number/university/course. This is weird. I give them. Then he asks for a contact number for my uni department. WTF?

I ask him if this is really necessary, he says 'yes, sorry, this is just a check and we can't process your order w/out all this'.

I then tell him I'm sorry but I don't have this number on me. He says 'ok, bye', and hangs up pretty quickly.

I'm obviously 95% sure this is not a scam, but it just seems weird. Is this standard protocol for them? I assume my order is not on the way now. I am very angry at the convo that went on.